Governance & institutional integrity

Complaints & Appeals Policy

This policy applies to MOVETHICS. It does not grant an assessment status. The assessment procedure governs individual cases.

Core rules

• A complaint is not a finding.
• Identifiable adverse findings require notice of the material issue and a meaningful right of reply.
• MOVETHICS separates reporter identity, allegation, evidence, response and methodological conclusion.
• Conflicts of interest require recusal or documented mitigation.
• Appeals challenge process, evidence treatment or methodology application; they do not buy a new outcome.
• Public correction is required where a published material finding is shown to be wrong.

Competition Compliance Protocol

This policy applies to MOVETHICS. It does not grant an assessment status. The assessment procedure governs individual cases.

Core rules

• MOVETHICS does not set, recommend, coordinate or publish current/future individual transport prices, rates, margins or bids.
• MOVETHICS does not create a forum for competitors to exchange commercially sensitive information.
• Observatory outputs must use sufficient aggregation, confidentiality and competition review before publication.
• Quick Check and Standard may examine payment timing, risk allocation, traceability and process without collecting competitively sensitive pricing.
• Any working group dealing with market data must use a written agenda, competition reminder and controlled outputs.

Scope, Evidence & Status Policy

This policy governs the current MOVETHICS Assessed process. The assessment procedure v1.0 sets its admissibility, evidence, decision, appeal and validity rules.

Core rules

• Each assessment defines the entity, geography, period, operation type, included and excluded relationships, and evidence coverage.
• Assessed is granted only after a human review of sufficient evidence for all ten EETC principles within the agreed scope. A fee, Charter signature, membership or Quick Check score cannot grant the status.
• Unknown, Not evidenced and Not applicable are distinct states. An unsupported claim cannot be treated as a positive finding.
• Findings must remain within the scope and confidence of the evidence. The applicant has a right to respond and to appeal to a different reviewer.
• A change to a Standard requirement requires a version, rationale and review of its effect on assessments, tests, scores and public claims.

Status

Assessed is the current evidence-based status. It is valid for at most twelve months and publication requires revocable consent. This policy creates no separate Verified status.